Forum Discussion

ECS's avatar
ECS
Level 1.5: Cupcake
9 months ago

How to accept the Android Enterprise Essentials service agreement.

Hello   I have setup Android zero touch. When I try to apply a profile to a phone It works but I get an error. Contact your It-Admin to accept the service agreement for android enterprise essentia...
Lizzie's avatar
Lizzie
Google Community Manager
9 months ago

Hello ECS,

 

Great to meet you, Reece is on holiday this week, so just following up here. I've just sent you a direct message (click on the little envelope in the top right corner to view and reply), with a couple of questions. 

 

Hope to speak with you soon.

 

Lizzie

WimTh's avatar
WimTh
Level 1.6: Donut
8 months ago

Hello Lizzie,

 

We are having the same issue.

 

Regards

Wim

  • Lizzie's avatar
    Lizzie
    Google Community Manager
    8 months ago

    Great to meet you WimTh. Can you provide a little more information on what you are experiencing here please?

     

    Thanks so much.

    Lizzie

    • WimTh's avatar
      WimTh
      Level 1.6: Donut
      8 months ago

      Hello Lizzie,

      I know what happend now. Our supplier had enrolled our new phones in the wrong zerotouch config. They enrolled it in android enterprise essentials.They have corrected it and now all is working well.

       

      thx

      Wim

      • Lizzie's avatar
        Lizzie
        Google Community Manager
        8 months ago

        Thanks so much for the update WimTh. So great to hear this is all resolved. ðŸ˜€

         

        Are you just starting out with Android devices or are you adding to your fleet? 

         

        All the best with it. 

         

        Lizzie

         

        ( ECS, just @ mentioning you here in case this could also have happened to your device)