Hello people, I'm writing here 'cause I'm facing a strange issue, if I enroll an Android Enterprise device it no longer receive the assigned compliance policy, and the default one is in error stat...
Hi LFagni thanks so much for all the detail! I'm glad yours are working now, unfortunately ours are continuing to fail. We also have a ticket open with Microsoft but it's slow going.
Just in case it helps anyone else, we are seeing about 2/3 failure rate with our devices, which are mostly the following:
We do not use any other device manufacturer so I'm unable to comment on non-Samsung devices. The A15 and Tab S9+ for sure are listed as Google-recommended devices for Android Enterprise.
Also, interestingly Android for Work (which we require for BYOD) is fine, it's just Android Enterprise (fully managed) with the issue. Have not yet tested dedicated/kiosk devices.
Lizzie just copying you in, in case the above info is helpful/may be passed to the developers. 🙂
I've had a quick word with an engineer on our side, without knowing all the details here, he believes this would be a Intune component. Based on this, it is good you've opened a ticket directly with Intune, as they will be better equipped to dig into this a bit more.
Having said this, I'm going to continue to follow the progress here and will help as much as I can. It would be great if you can keep me and others here posted on your ticket.
Thanks again for the extra details, I hope this gets sorted soon.
Just wanted to update to say our phones with existing issues all started getting policies and apps late last night/early this morning (UK time)! Haven't figured out the trigger, we only know it wasn't an internal configuration change. Will monitor over the next few days. 🙂
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Hello people,
I'm writing here 'cause I'm facing a strange issue, if I enroll an Android Enterprise device it no longer receive the assigned compliance policy, and the default one is in error state.
The other admin tried and all is working as normal on his device, so I'm not yet sure about the impact.
The dynamic rule that populate the group for assign the policy is working fine, the devices are added. Another thing is that all the application that are required for the same group are no longer installed, and they're also not available looking for them in the Managed Play Store.
Did any of you encountered similar issues? Not sure when it started 'cause I was busy on different stuff and did not enrolled any test device in the last month...
Thanks in advance to anyone.
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Hi LFagni thanks so much for all the detail! I'm glad yours are working now, unfortunately ours are continuing to fail. We also have a ticket open with Microsoft but it's slow going.
Just in case it helps anyone else, we are seeing about 2/3 failure rate with our devices, which are mostly the following:
We do not use any other device manufacturer so I'm unable to comment on non-Samsung devices. The A15 and Tab S9+ for sure are listed as Google-recommended devices for Android Enterprise.
Also, interestingly Android for Work (which we require for BYOD) is fine, it's just Android Enterprise (fully managed) with the issue. Have not yet tested dedicated/kiosk devices.
Lizzie just copying you in, in case the above info is helpful/may be passed to the developers. 🙂
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Hi thanks so much for all the detail! I'm glad yours are working now, unfortunately ours are continuing to fail. We also have a ticket open with Microsoft but it's slow going.
Just in case it helps anyone else, we are seeing about 2/3 failure rate with our devices, which are mostly the following:
We do not use any other device manufacturer so I'm unable to comment on non-Samsung devices. The A15 and Tab S9+ for sure are listed as Google-recommended devices for Android Enterprise.
Also, interestingly Android for Work (which we require for BYOD) is fine, it's just Android Enterprise (fully managed) with the issue. Have not yet tested dedicated/kiosk devices.
just copying you in, in case the above info is helpful/may be passed to the developers. 🙂
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Hi KellyGM , just tried and all is working as normal, no more issues on my side.
Are you still facing the problem?
","body@stringLength":"337","rawBody":"
Hi , just tried and all is working as normal, no more issues on my side.
Are you still facing the problem?
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Intune - Compliance policy not assigned","moderationData":{"__ref":"ModerationData:moderation_data:5033"},"body":"
I've had a quick word with an engineer on our side, without knowing all the details here, he believes this would be a Intune component. Based on this, it is good you've opened a ticket directly with Intune, as they will be better equipped to dig into this a bit more.
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Having said this, I'm going to continue to follow the progress here and will help as much as I can. It would be great if you can keep me and others here posted on your ticket.
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Thanks again for the extra details, I hope this gets sorted soon.
I've had a quick word with an engineer on our side, without knowing all the details here, he believes this would be a Intune component. Based on this, it is good you've opened a ticket directly with Intune, as they will be better equipped to dig into this a bit more.
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Having said this, I'm going to continue to follow the progress here and will help as much as I can. It would be great if you can keep me and others here posted on your ticket.
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Thanks again for the extra details, I hope this gets sorted soon.
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Lizzie
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Just wanted to update to say our phones with existing issues all started getting policies and apps late last night/early this morning (UK time)! Haven't figured out the trigger, we only know it wasn't an internal configuration change. Will monitor over the next few days. 🙂
Just wanted to update to say our phones with existing issues all started getting policies and apps late last night/early this morning (UK time)! Haven't figured out the trigger, we only know it wasn't an internal configuration change. Will monitor over the next few days. 🙂
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Thanks for the update KellyGM, this is a funny one isn't it - I'm glad to hear your devices are getting policies now.
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As LFagni's also resolved themselves after a couple of weeks I wonder if there is a delay for some reason. 🤔
