Forum Discussion
Intune now showing tenant name on lockscreen
Hi everyone, As of some weeks, Intune started showing the tenant name on the lockscreen. Where it used to say "this device belongs to your organisation" it now says: " This device belongs to comp...
Hi all,
Small update from my side.
Microsoft confirmed the issue, but keep saying its Google's fault. And keep answering in either copilot generated emails or with tips and tricks that have nothing to do with the actual issue.
We are trying to escalate things via Microsoft and Samsung, but keep running into dead ends.
Lizzie , did you happen to get a response?
Hey Michel,
even the behavior of what mattdermody mentioned about the Soti script behaves similar to what you see.
Just tested on one of our devices, it shows then a text changing between the devicename and the message "this device belongs to your organisation". And this is an Android 14 device, so nothing old.
Maybe make MS aware of that other MDM's don't see this issue and that this seem to be isolated to Intune (again).
Thanks for testing and confirming, very helpfull! We don't have acces to Soti but have acces to Intune, Knox Manage, Workspace One and Mobile Iron and all of them work as we want.
Samsung suggested configuring a device with just AMAPI, to see if that was the issue but that wasn't the case.
We have made MS aware of all of these tests, with lots of screenshots, but their response is terrible. They don't read what we are saying and forwarding Google discussion forms regarding removing the " this devices belongs to your company" line, not changing it like MS did somehow.
Its soooo frustrating haha
I'm confused how you can say that Intune works the way that you want when its affected by stuff like this and has terrible support handled by tier 1 and Copilot based responses.
When it works, it works good enough for most companies. But these kind of things don't help, you are right about that.
we haven't had these kind of issues in the past, most of them have been solved quickly. Lack of functions is a big downside, but in those cases we step away from Intune pretty quickly. But for some customers, thats not always an option.
But I agree with you, this is absolutely not good advertising for Microsoft.
