Forum Discussion
Trouble with applying configuration profiles
It`s K11 with FUP end model name. I see their SN`s in device page in ZT, and profiles are assigned but config is not deployed after reset.
Have you setup the ZT configuration with the proper DPC before provisioning the devices? If the devices where added before, you may need to remove and add them back.
No, first were devices, than I made a config. What if I need to change settings of DPC extras when devices are already there? Then I need to revoke ZT config in MDM settings and it will end with the same case as now?
You need to remove the devices, and re-add them then.
If you have lots of devices and use a sheet, you put "0" in the customer field for all the lines then run the file, then put again your customer ID and run the file. You'll need to ask your ZT reseller for help to do it
Ok I`m gonna contact my reseller, but what should I do when I would want to change config or add another? Still need to re-add devices?
