Forum Discussion
We want to start using Android Enterprise with MS Intune.
While it is always good to look to different options, Intune isn't that bad lately. I'm doing a lot of implementations of Intune with android Enterprise devices (Smartphones and tablets), rugged devices such as Zebra equipment is better handled with workspace one for example.
As mattdermody said, it all starts with what you are looking for. Intune does most things good, but don't expect the option for specific settings like disabled battery optimalization for apps in their. Intune works if you are just looking to manage devices and keep it secure, all the basics are there.
One thing I always recommend customers to stay away from is the kiosk mode of Intune, that just does not work as good as it should. It has a couple of bugs for years now.
If you are going for Samsung devices, keep in mind that you can add the Knox OEMconfig to Intune for free by generation a platform for enterprise license in Knox. With this plugin, you get a lot more API's that samsung has built into their devices making Intune a very good fit for those devices (except the kiosk ofcourse).
Another thing worth to mention is firmware control, Intune has the nasty habit to tell your device to update when you are calling for example.
Long story short, decide what you want management flavour(s) you might want and see what the requirements are for your organisation. Only then you can see if Intune is a fit from a technical point of view. I see why Moombas and mattdermody said what they said but I don't agree on all points, Intune is a good fit for most companies I talk to.
Thank you very much! We are considering using Motorola devices, as I mentioned earlier. We are really focused on implementing device management that limits the installation of applications, allowing only the use of specific ones, such as messaging (Teams, email, WhatsApp, and voice calls).
Most of my users are engineers, and they primarily use the devices for communication with their managers or with users who provide them support. I greatly appreciate the time you take to respond to me Michel
As said above, this sounds like either a fully managed of COPE configuration which we do for a lot of customers within Intune. This is basic functionality that all MDM should be able to offer I think (not sure if they do though)
But i have to agree with jasonbayton , the UX isn't that good, the portal is often slow and development is for now mainly focussed on Windows and Apple, Android is a bit left behind so it takes longer for new features to appear. I like Samsung because of that, with the plugin you get the ability to use new features without having to wait on the MDM vendor to implement them.
But then again, I use Intune often because a lot of customers do not have very specific demands and are using Intune for their other devices, so why spend extra money if Intune can do what you want and you have experience with it?
As said earlier, don't get stuck on Intune but look at your requirements and maybe reach out to your reseller to see if they have someone who can assist you.
