Forum Discussion

danieltang's avatar
danieltang
Level 1.6: Donut
8 months ago

ZTE don't enroll the device

Hello,
I using ZTE to enroll all of our Android devices into our MDM Meraki.
But I've noticed that I have to perform a manual action each time to complete the enrollment :


Why ZTE don't enroll automatically the device into my MDM ?
Regards,

 

 

**Code hidden for security reasons 

Devices
Enrolment
Management
Zero-touch
  • jasonbayton's avatar
    jasonbayton
    Level 4.0: Ice Cream Sandwich
    8 months ago

    Hi danieltang 

    That screenshot looks like a QR generator for Meraki? 

     

    If devices were ZT enabled, they'd be registered in the zero-touch portal and would initiate once connected to a network. Could you expand further on what it is you're doing/how you're set up today?

  • danieltang's avatar
    danieltang
    Level 1.6: Donut
    8 months ago

    After device initiation, I have a notification requesting additional permissions for the system manager to work.
    When I click on it, I have this message 

    And followed by this

    I need enroll this device with the enrollment code to finish the enroll.

    I'm not too sure, but I think I didn't have this step before and the device enrolled correctly in our MDM without this manual action.

     

    **Code hidden for security reasons