Forum Discussion

Level 1.6: Donut

9 months ago

ZTE don't enroll the device

Hello, I using ZTE to enroll all of our Android devices into our MDM Meraki. But I've noticed that I have to perform a manual action each time to complete the enrollment : Why ZTE don't enr...

Level 1.6: Donut

9 months ago

After device initiation, I have a notification requesting additional permissions for the system manager to work.
When I click on it, I have this message

And followed by this

I need enroll this device with the enrollment code to finish the enroll.

I'm not too sure, but I think I didn't have this step before and the device enrolled correctly in our MDM without this manual action.

**Code hidden for security reasons

jasonbayton
Level 4.0: Ice Cream Sandwich
9 months ago
Hmm I see. I'm not too familiar with meraki to be able to help too much, but have you configured the zero-touch DPC extras?

https://documentation.meraki.com/SM/Device_Enrollment/Android_Zero-Touch_Enrollment
- danieltang
  Level 1.6: Donut
  9 months ago
  Yes I did.
  - jasonbayton
    Level 4.0: Ice Cream Sandwich
    9 months ago
    OK, assuming they're correct and nothing is missing to enable automated enrolment, this issue should be directed to Cisco until someone who knows the platform well can comment.