cant create work profile when device owner exist
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01-08-2024 05:11 AM
Hi.
I want to create a work profile but it shows an error:
DevicePolicyManager: Adding a profile is restricted: User UserHandle{0} Has device owner? true
I have a device owner on my mobile and want to have a work profile simultaneously, but I get the above error.
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01-08-2024 05:40 AM
Yes, only private device with work profile (BYOD) or COPE or fully managed is possible. You can't combine.
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01-08-2024 07:06 AM
Hi, thanks for your reply. but in Android 10 or Android 11, I can have a device owner and managed profile together.
for example, I install the Google test-dpc app on my device and set it as device owner with adb or scan qrcode. after setting up this I can create a managed work profile. but in Android 13 I cant
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01-08-2024 11:06 PM - edited 01-08-2024 11:51 PM
I have to say: I never tried but it doesn't make sense.
Why?:
BYOD (Bring Your Own Device) = A private device where nearly nothing is manageable regarding device settings but able to provide work apps etc. to a device owned by the employee. Finally: Work profile is already present and on such a device no one from the company has to manage/get access to the private part of the device (DO is the employee).
COPE (Company owned Personally enabled) = A nearly fully managed device but with a work profile on it, so private device with work part but with more access for the admin to setup device settings than on a BYOD device as this device is owned by the company. Finally: Work profile is already present on this type of device and on such a device no one from the company has to get access to the private part of the device (DO is the company but provides a private section for the employee).
COBO (Company Owned Business Only = fully managed): You have entire access to the device and it's settings and files. As you don't want as a private person someone get's access to the private part and this device is already entirely setup as a "work" device (with no private seperate section) there's no need for a work profile. (DO is the company and there's no private section)
So, in general it more looks like you are using wrong enrollment type as every possiblity is given here. I think you want to have a COPE device enrollment (factory reset before enrollment needed if your device was enrolled different before).
- Managed Google Play Android enrollment by intune.microsoft.com in Admin discussions
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