Forum Discussion
Google Deleted Account that Links Managed Play Store
Hello all, We're facing an issue with our Intune/Managed Google Play connector. Google has deleted the account set up specifically to connect to our Managed Google Play instance in Intune. This h...
Lizzie a timely request given the inactive account deletion announcement some time back!
Krystina are devices unenrolling themselves? That would be the assumed behaviour and if so, re-enrolment is the only course of action even if you do recover the account.
For policy, app, etc enterprise recovery it may be possible to restore the account within 30 days of deletion, but it depends on the reason for deletion.
This isn't a public service so it'll need to wait on Lizzie who will likely discuss this in private with you.
Hi Jason!
Devices are not unenrolling themselves at this time, thankfully. I've attempted to go through the account recovery flow, but finish the CAPTCHA and receive a message that I couldn't be signed in and that "Google doesn't provide another way to sign in to this account". At no time am I asked for the password. I don't know if this information might help Lizzie
Thanks jasonbayton and Krystina. I'm just popped this over to a colleague of mine, as soon as I hear back I'll provide a bit more information.
Lizzie
