Forum Discussion
Intune COPE Device - Google Calendar crashes
any idea how we could address this to microsoft? any chance to get logs from google calendar itself? i want to start making pressure in direction of microsoft to fix this asap.
- Moombas8 months agoLevel 4.1: Jelly Bean
The problem you may run into with MS is, that they point to Google as they are the provider of the calendar app but you may need to get both together. I would at least recommend to you to raise a ticket at MS and maybe ask ReeceK or Lizzie if they can provide maybe some kind of internal contact to help you if MS tries to point to Google.
Btw.: Why not just using the calendar function already integrated in Outlook?
- w4lter8 months agoLevel 2.0: Eclair
serval reasons...
-) people want to have a "Week" view, Outlook just provides 3-Day View (please, dont ask, you know, there are always some special ppl)
-) connect personal calendar -> work calender together -> this is it seems broken with outlook at the moment. outlook just crashes. we wanted to mitigate this with google calendar.
- ReeceK8 months agoFormer Community Manager
Hi w4lter
Thank you for bringing this to our attention. I agree with Moombas suggestion to open a ticket on your end. The ticket will come with a reference number that we can use on our side if further assistance is needed.
Thanks,
Reece
- w4lter8 months agoLevel 2.0: Eclair
can you provide me some informations, how to open a ticket at google, especially for google calender?
i just know how to open a request regarding our android enterprise managed google play account, but for google apps i really have no idea. thanks.
- w4lter8 months agoLevel 2.0: Eclair
I've had contact with Samsung Enterprise Support, they did an analysis of Samsung DumpState Logging.
When there is no Google Account added to the Device, Google Calendar starts immediately the Sign-In Process for logging in into a personal Google Account - Personal Google Accounts are of course blocked on Work Profile side.
I'm pretty sure, it has of course also something to do with Intune, but is there a way to prevent the Google Sign-In Process, when there are already "local" Calendars available?
It seems, you cannot use Google Calendar without a Google Account...?
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