Forum Discussion

kwilson_fbsg's avatar
kwilson_fbsg
Level 1.5: Cupcake
2 years ago

Managed Google Play API Error

We manage our mobile device through Intune; we also manage multiple tenants. I didn't know when I did this, but I made the mistake of signing into a new tenant with our Managed Google Play account th...
Lizzie's avatar
Lizzie
Google Community Manager
2 years ago

Hello kwilson_fbsg,

 

Welcome to the community. Thanks so much for your post here. I've sent you a direct message here to your Community inbox (top right of the community page, marked by the little envelope symbol), with a couple of questions. 

 

Hope to speak with you soon.

 

Thanks,

Lizzie

  • Jon's avatar
    Jon
    Level 1.5: Cupcake
    12 months ago

    Hello Lizzie,

     

    We are facing the similar problem. That is, we also see the error message “It looks like your tenant has been unbound via the Google Play console. To browse Managed Google Play, your Intune account needs to be connected to your Android Enterprise account.” when we try to add a Managed Google Play app in Intune. And the connection status is green.

     

    Can you advise us on how to fix this?

     

    Thanks,
    Jón

    • Lizzie's avatar
      Lizzie
      Google Community Manager
      12 months ago

      Hello Jon,

       

      Great to meet you and thanks for your message. Can I check have you already been in-touch with Intune about this? 

       

      Speak to you soon.


      Lizzie

      • Jon's avatar
        Jon
        Level 1.5: Cupcake
        12 months ago

        Hello Lizzie ,

         

        I appreciate your reply.

         

        I saw the post by kwilson_fbsg and thought I'd check here first to see if that post helped anyone. I haven't contacted Microsoft about this issue yet.

         

        Thanks,
        Jón