Forum Discussion
Samsung S23 with Knox Mobile Enrollment fails to enroll in Intune
I was wondering if anyone else was having problems enrolling Samsung S23s using Samsung Knox Mobile Enrollment into MS Intune? I read the other thread about S23s and Zero-Touch failing, but that see...
And what error are you seeing or experiencing? I just enrolled a S24 ultra without issues via two KME tenants and 2 Intune tenants so its not a global error. Might be specific to some tenants.
got to bottom of it - had lovely chat with Samsung chap, basically I was using the tap 6 times to get QR code screen - only started doing that as someone recently told me that's how they do it. I usually use the plus sign - the difference between the 2 is one isn't recognised as MDM, so once went back to the plus sign worked instantly - so back on track 🙂
haha happy to hear its solved!
The QR code is an alternative for KME, its a less user friendly and it requires more interaction from IT or the end user.
