Sporadic problems with Managed Google Play after enrollment

Alex_Muc
Level 2.2: Froyo

Hi!

 

We had problems with a few devices after enrollment today. The Managed Play Store did not work properly. Restarting and waiting seems to help.

 

Symptoms

  • Empty collection in Managed Google Play
  • Spaceship error, because supposedly no apps were made available
  • Installation commands from the UEM did not work in some cases
  • Apps assigned in UEM cannot be found in Play

I was only able to reproduce the problem in one of 3 attempts. A few automatic app installations worked for me. However, it was not possible to search for the apps manually.

Screenshot_20250117_152955_Google Play Store.jpgScreenshot_20250117_153114_Google Play Store.jpgScreenshot_20250117_153123_Google Play Store.jpgScreenshot_20250117_153216_Google Play Store.jpg

 

Restarting the device and then waiting a while seems to help. However, a colleague had a strange error in Managed Google Play after a restart when he tried to install an app manually.

1000000020.jpg

"The item you want to buy could not be found."

However, it is not a purchased app or an app with in-app purchases.

 

 

Is anyone else currently having problems with Managed Google Play?

 

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