Zero Touch Portal Setup - Error 403 on login

mattm
Level 1.5: Cupcake

Hi,

 

My reseller has set-up an account linked to a corporate Google account.  When I try to login to https://partner.android.com/zerotouch using that account I get a "403, The account doesn't have permission to see this page. Contact your admin for access or use a different account." error.

 

My reseller has confirmed the account is set up and is using the correct email address.  Who do I need to contact to get this resolved?

 

Thanks

2 REPLIES 2

Lizzie
Google Community Manager
Google Community Manager

Hello @mattm,

 

Welcome to the Customer Community.

 

We've recently launched a new Customer Portal for Zero-touch (you can learn more about this here), so that might be why you are getting the error message. Here is the new link: https://enterprise.google.com/android/zero-touch/customers/

 

Can you see if this works for you? 🤞

 

Thanks,

Lizzie



Welcome to the Community everyone!

Have a question or want to start a conversation, click here.

j-parle
Level 1.5: Cupcake

Hello Lizzie, this link is still not working for me.   I'm enrolled with Verizon in the MDM program and have followed all steps.  Please help, is there a contact number that can help trouble shoot?