Forum Discussion
Cannot reinstall Webapps after EMM migration
Sounds like an issue on Ivanti's side, but I can't say that with certainty. Lizzie are we aware of any webapp installation issues with migrated devices?
When you open the managed Google Play iFrame, you see your web applications created and looking fine there, yeah? Perhaps create a new one in there and target it fresh to the devices.
Hello Jayson,
This manipulation has already been carried out, because the client had all of its web applications on Ivanti Endpoint Mobile Manager (Mobileiron Core) which is the old EMM. On the new EMM Ivanti Neurons for MDM (MobileIron Cloud) he has re-created all of these web applications on the Google Play iframe.
They are clearly visible and appear to be functional. But none of the web applications are installed on devices that have migrated from Core to the Cloud.
Only devices that newly enroll on Mobileiron Cloud have the web apps installed.
OK, bizarre.
Can you grab a bug report? Ideally after creating a new test webapp in play targeted to the device, and that should offer some indication of what's happening.
Hi Jason,
To this point, this is a known limitation of Ivanti's MDM migration process - Product Management is working on finding solutions to this.
Link to the feature request will be this one once it will be published by Product management:
https://ivanti.ideas.aha.io/ideas/IN4MDM-I-1117
Nicolas
Thanks NicolasR for confirming.
Just @ mentioning in jasonbayton, mma_OCWS and Tonyvg2013 to make sure they see your reply. 😀
