- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-15-2024 04:56 AM
We are unable to create accounts in the terotouch portal. We get the massage:
'" Error an unexpected error has occurred. Try again leter." '
This massage is for all of the users that try this.
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-27-2024 01:16 PM
Just to check do you have access to the Partner Portal @Petri?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-15-2024 08:49 AM
Hello @Petri,
Welcome to the Customer Community. Thanks for your post and sorry to hear you are receiving this error.
Can I ask, is this the first time you have enrolled devices via your ZT portal? Also, have you been in touch with your device reseller, who set up your ZT portal about this yet?
Thank you,
Lizzie
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-27-2024 08:04 AM
Hello Lizzie,
Im the "device reseller" in this case. No this is not the first time we are trying this.
We are trying too create accounts for the end customer and thats when this error massage is accruing.
Br,
Petri
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-27-2024 10:31 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-27-2024 01:16 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-04-2024 07:02 AM
Thank you! We did this and got help too solve the issue. Thanyou also for the Rapid reply (Y)
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-04-2024 07:01 AM
thank , we did this and got help as well 🙂
![](/skins/images/568F161EEE750CCB16E13453D83787BC/responsive_peak/images/icon_anonymous_message.png)
- Create an account on AZT - An unexpected error has occurred. Please try again later in General discussions
- COPE Enrollment Fails for Single and Multi-Kiosk Mode in General discussions
- '" Error an unexpected error has occurred. Try again leter." ' in General discussions
- Error shown when creating a web app in General discussions