ZTE don't enroll the device

[danieltang]

Hello,
I using ZTE to enroll all of our Android devices into our MDM Meraki.
But I've noticed that I have to perform a manual action each time to complete the enrollment :

Why ZTE don't enroll automatically the device into my MDM ?
Regards,

**Code hidden for security reasons 

[jasonbayton]

Hi @danieltang 

That screenshot looks like a QR generator for Meraki? 

If devices were ZT enabled, they'd be registered in the zero-touch portal and would initiate once connected to a network. Could you expand further on what it is you're doing/how you're set up today?

[danieltang]

After device initiation, I have a notification requesting additional permissions for the system manager to work.
When I click on it, I have this message 

And followed by this

I need enroll this device with the enrollment code to finish the enroll.

I'm not too sure, but I think I didn't have this step before and the device enrolled correctly in our MDM without this manual action.

**Code hidden for security reasons

[jasonbayton]

Hmm I see. I'm not too familiar with meraki to be able to help too much, but have you configured the zero-touch DPC extras?

https://documentation.meraki.com/SM/Device_Enrollment/Android_Zero-Touch_Enrollment

[danieltang]

Yes I did.

[jasonbayton]

OK, assuming they're correct and nothing is missing to enable automated enrolment, this issue should be directed to Cisco until someone who knows the platform well can comment.