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kwilson_fbsg
Level 1.5: Cupcake
Joined 2 years ago
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Managed Google Play API Error
We manage our mobile device through Intune; we also manage multiple tenants. I didn't know when I did this, but I made the mistake of signing into a new tenant with our Managed Google Play account that we use for our main tenant. Still, unaware of my error, I decided to disconnect the Managed Google Play account from the new tenant and create a new Google Play account for them. The new tenant works fine. I'm able to enroll Android devices and manage apps. However, in our main tenant, under Tenant Administration | Tenant Status for Managed Google Play, it shows a warning: Management Service Error. If I try to go to Android Apps to add an app, I get the following message: "It looks like your tenant has been unbound via the Google Play console. To browse Managed Google Play, your Intune account needs to be connected to your Android Enterprise account." But, in Devices | Android | Android Enrollment | Managed Google Play, it shows the account as Setup (with the green check). I'm also unable to create a new Corporate-Owned, Fully-Managed profile. I get an error. I reached out to Microsoft and they say this is a Google issue. I've tried to find ways to contact Google without success. So, we're kind of stuck in the mud. Is there a way to fix this?3.8KViews0likes13Comments