User Profile
ThomasH
Level 1.6: Donut
Joined 2 years ago
User Widgets
Contributions
Re: Action Required: Your app is not compliant with Google Play Policies
Hello, Apologize for the late reply, I was at MWC last week. 🤖 We deployed the exact same app with a new build number, and the message has now disappeared. The app is compliant again. Typically, we have three versions of the same app: one production version and two test versions. The apps are identical, with the only difference being the server URLs. This isn’t the first time one version has been flagged while the others were not. I think Google handles this in a strange way, and I still don’t understand why our private app is affected by this type of message. This has happened four times in the past two years, and each time, we’ve had to contact external developers to quickly get a new version. Sometimes, we’ve tried to fix the issue by following the instructions provided by Google, but the flag remains, although the app has not been removed. Each time, we’ve lost a lot of time for no reason. I hope this is the last time we encounter this type of issue.Action Required: Your app is not compliant with Google Play Policies
Hello everyone, We recently received a notification from Google Play stating that our private app, which is only deployed within our organization on professional devices with our MDM, is not compliant with their policies. The message we received is as follows: Action Required: Your app is not compliant with Google Play Policies The funny thing is, we have the same app deployed on another Google Developer account, only the package name is different and this one has not been flagged by Google. We are puzzled by this as our app is only shared on professional devices within our organization. We do not distribute it publicly and we never know if we really need to take action when we receive this type of alert. Has anyone else faced a similar issue? Why would Google Play randomly flag and potentially remove our app? Any insights or advice on how to resolve this would be greatly appreciated. Thank you!
