devices
43 TopicsNot able to print from Google Docs
Hi all, we provided Google docs, sheets and slides to our devices. We set managed app config (allow of using printing api and usage without Google account). We noticed now that printing is possible on sheets and slides but not on docs. Is there any known issue rgarding this? I mean I'm a bit confused because it works from the other two. Maybe Lizzie and ReeceK you kno more about that or can ask internally?17KViews0likes36CommentsUnderstanding Automatic Operating system update behaviour
I'm hoping to get a better understanding of the SystemUpdateType policy available for COWP devices, we're currently moving from POWP to COWP for our devices (40K) and are looking to benefit from streamlining as much as possible for our end-users. Looking at the documentation for the SystemUpdateType policy it isn't described as to whether the Automatic update option would force an Operating System update even if the device is in active use (User on a call, App open and in use etc). Does anyone have detailed information as to how the Automatic update option works? I'm hoping to get a reply from a google employee on this if possible. Below is the link to the documentation for anyone interested. https://developers.google.com/android/management/reference/rest/v1/enterprises.policies#systemupdate:~:text=accept%20system%20updates.-,AUTOMATIC,Install%20automatically%20as%20soon%20as%20an%20update%20is%20available.,-WINDOWED Thanks for your help.9.1KViews0likes15CommentsWidgets on COPE - MS Intune
Hey, Unfortunately there are no settings and/or no chance configure Widgets on COPE in MS Intune. There is specific setting in Intune restrictions config profile to allow/disallow Widgets for BYOD method. Is this problem tied only MS Intune or is this something for Google? Majority of our 10k fleet enrolled as COPE and it's a big gap not having widgets available for Work Apps. Thanks Jarmo7.7KViews0likes18CommentsCan you skip network connection in Android Enterprise Edition?
Hello community, We have Samsung XCover6 Pro Enterprise Edition sent to customer in May this year. (Android v.12) They have started the phone and then didn't enroll it. They have just started the phone and put it on the shelf and battery has died and now they have started the phone. There are two problems: 1. They can skip to connect to the Wi-Fi 2. Even if they connect to Wi-Fi the phone doesn't get enrolled, the enrollment phase never comes up, you can just continue to setup the normally If we remove the phone from Zero Touch Portal, hard wipe the device by connecting it to a PC and then upload it to ZTP and connect it to Wi-Fi. Then it starts with enrollment. So I wanted to test this myself. I took the exact same model of the phone Samsung XCover6 Pro Enterprise Edition from our shelf and started it and to my surprise I COULD NOT skip network connection. Now the only difference between the phone that I tested and the phone that we sent to the customer is that, we sent the phone to customer like 6 months ago. But my test phone purchased recently, like a month ago. I tested this with several different Enterprise phone models and got the exact same result! COULD NOT skip network connection. I had to connect to a network before continuing with the setup. This is exactly what I want because of the obvious reasons. So my questions: Isn't this policy / feature (that you MUST connect to a network) by default set to TRUE for all Android Enterprise? Or is it different based on Android version?Solved7.3KViews0likes14CommentsAndroid Zero-Touch not working on new Samsung devices
Hello, I have new model devices Samsung Galaxy Tab A9+ and Galaxy Tabe S9 FE+ and the Zero-Touche Enrollment (ZTE) is not working. Nothing happens and ZTE doesn't appear. It works with the Galaxy Tab A8 model. Is it the issue related to Android client portal ? Can you help me ? RegardsSolved6.8KViews0likes18CommentsDoes Android devices lose contact with Google ZTE portal if they are not activated or they do not report back after x number of days? Is there a policy for that?
So we have some Android devices that are imported to ZTE and then sent to the customers but the customers didn't enroll the devices immediately. They have inactive and turned off for 5 months. After 5 month when they start the device and connect to the internet (Wi-Fi) the enrollment is NOT happening. It just starts without any company profil. You can set it up as a normal private device without access to company apps etc. so my question is, is there a policy in ZTE for this? If the device doesn't report back after x number of days just kick it out / don't talk to that device anymore even if it is still in ZTE portal with a profil.Solved5.1KViews0likes11CommentsForce settings on Dedicated devices during enrollment
Hello all, I'm trying to deploy a Dedicated device profile in Microsoft Intune, I created the configuration profiles and the compliance policy with some settings, in specific about PIN creation and complexity, but during the setup users are not asked to enter any PIN, and at the end the device result non-compliant until the PIN is set and is fulfilling the rules I set. Is there by any chance a way to force the PIN creation request during the enrollment phase as happens for user-associated devices? Thanks in advance /Lucius5KViews1like7CommentsWork Profile Password Complexity affects Personal Space device password that unlocks the device : Intune
Hi, Personally owned devices with a work profile running on Android 12 and above devices today, we are over controlling their personal space by demanding complex password setup. there are two passwords affected by this Password complexity setting in Intune : The device password that unlocks the device The work profile password that allows users to access the work profile Even we choose medium complexity, user are getting a notification to change the device password to complex. this is not feasible for the BYOD scenario. Yes, i can understand security perspective avoid simple passcode, but policy shouldn't force for lengthy and complex passwords. how you configured this password complexity your environment ?.4.3KViews1like7CommentsInstall Certificate Authority on personnally owned device via Android Management API Policies
Hello community, I am trying to install a Certificate Authority on android devices via work profiles. The devices have been enrolled via Android Management API, and the policy is applied on devices without any problems (as reported by Android Management API). I used the openNetworkConfiguration field on the policy as followed : "openNetworkConfiguration": { "Type": "UnencryptedConfiguration", "NetworkConfigurations": [], "Certificates": [ { "GUID": "company-certificate-authority-19201", "Type": "Authority", "X509": "MIIF... (base64 encoded DER certificate authority)", "TrustBits": ["Web"] } ] } Nevertheless, this do not seem to work. I checked in the phone settings > certificate authorities and there is no certificate authority on the work profile. When I try to visit a website with a certificate signed by the aforementionned CA, I get certificate authority unknown error. Are these settings ignored on-purpose ? Did I missed something ? By the way, I already tried the following without success: Use PEM-encoded-base64ed in the X509 field instead of DER-encoded (DER-encoded certs is used in the example provided in the openNetworkConfiguration spec). Use "Server" type instead of "Authority" Do not use the "TrustBits" setting Thanks for your help 🙂4.2KViews0likes4CommentsWiFi connection and Kiosk mode
Hello world! I'm managing some devices through Android Management as device owner, in kiosk mode, running an app I developed in Flutter. I need to list all nearby wifi connections and I succeeded using a specific library, but when I try to connect and save the network on the device It fails: in development mode I get the opening of a system modal for saving the network instances, while in Kiosk mode it totally doesn't work. Any ideas?3.7KViews0likes2Comments