Forum Discussion
rmarr
9 months agoLevel 1.5: Cupcake
Android devices unable to check in with MS Intune
We are using Microsoft Intune MDM to manage over 2000 Android devices and are having difficulty allowing devices to communicate with Intune from within our network. We have followed several netw...
ReeceK
9 months agoFormer Community Manager
Hey rmarr,
How are you?
I'm sorry to hear you're experiencing this issue.
You mentioned trying several devices—are the results consistent across all of them? Also, have you raised this issue with your MDM provider or opened a ticket with Intune support?
Reece
rmarr
9 months agoLevel 1.5: Cupcake
Hi, thanks for your reply. The results are consistent across all devices, none of them are able to check in with Intune. I have looked at the issue with Microsoft and we have looked at all possible endpoints from their domain and they all seem to be accessible. We are certain that it is a Google URL that is blocked as when we whitelist *.google.com the issue is resolved.
We therefore need to find the specific URL that is causing the issue as we cannot just unblock the whole Google domain.