Forum Discussion
Android devices unable to check in with MS Intune
Hi
It might be helpfull to share what type or brand devices you are using. For Samsung you have some additional ports that might be needed, not sure about other brands.
Hi Michel, thanks for your reply.
The majority of devices are Zebra TC21 handsets, although the issue is consistent across multiple manufacturers including Samsung as well.
The issue seems to resolve if we whitelist *.google.com so it seems to be a URL from this domain that is causing the problem. What I would like to do is to find out what this specific URL is as we do not want to whitelist the entire domain.
i would think the same indeed, but to be honest i've never been on a customers network where we had to whitelist anything around MDM/Android. The URL's you provide should be complete I assume.
Do you block traffic from inside to the internet as well? In most cases, all traffic is allowed out, but not all is allowed in. Maybe the devices are not able to report information back.
Just thinking out loud here😅
