Forum Discussion
[Community tips] How do you manage the removal of devices at the end of their life at your company?
Well, we used to physically destroy the memory chips in old cell phones in the past and have the devices and batteries recycled. 😄
For some years now, a recycling partner has been receiving our retired devices. The partner erases the devices in compliance with data protection regulations and resells the devices as used devices or recycles the raw materials from the device if reselling is not an option.
The devices are removed from the automated device enrollment and are checked for memory cards and SIM cards and reset to factory settings before shipping. Better safe than sorry.
As long as devices still receive OTA updates and are in good condition, the devices are returned to the internal cycle. (Returned devices are reused, for example, as swap devices in the event of a faulty device)
Retired devices could also be given to employees or sold for a small price. Our organization has done this in the past, but has since decided against it. I believe that you have to offer a warranty when selling, but you don't really want to offer it for such devices.
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