Forum Discussion
Mass Hard Reset
Our devices are getting mass hard reset, Certain spikes are happening when we see in google cloud console metrics we found Devices.delete method got triggered 5k times. And this is happening frequent...
Below is the screenshot for reference
You mention an app removed from play, how is this related to your policy - what install type was it set to, was it a companion app or regular?
Can you share your partner portal ticket number with Lizzie? Two days for a critical issue is embarrassing if it's been correctly logged.
