Forum Discussion
Push pubsub not sending usage logs location event on lost mode
Oh I see, I read the pull/push as usage logs in general but if you're getting some you should be getting all.
Presumably no change to the pubsub topics you've configured on the enterprise? And is there any difference in subscription between when it worked (pull) Vs now (push)?
I use the same topic for both pull and push subscriptions and I didn't change anything there. I use default configuration for both pull and push subscriptions, didn't change match. The only difference would be I also pass a token parameter in the endpoint of my push subscription but enrollment completion logs arrive okay. So it shouldn't be a problem I think. Can it be device android version or Device Policy app lacking certain permissions?
- jasonbayton12 months agoLevel 4.0: Ice Cream Sandwich
The Android version for the deployment scenario is fine, so I don't think that's the issue.
You could pull a bug report after 15+ mins in lost mode state and see if the device itself is sending things up?
I'll do some testing today also with my project.
- bonnewu12 months agoLevel 1.5: Cupcake
Sorry, can you explain how can I file a bug report? Do I do it from lost state window on my phone?
Actually, it just went off by itself. Right now I was holding it in lost state for 20 minutes and it ended prematurely without my input. I checked my notifications: no stop command, or forced lost mode exit usage logs came.- jasonbayton12 months agoLevel 4.0: Ice Cream Sandwich
While you're testing it things can go awry, there are lots of limitations in how frequently it can be enabled on a device and such - I had to wait a full day when recording a video on it to be able to reinitiate lost mode as I'd cocked up a step in the video
To get the bug report you'll need to unlock it/recover from lost mode on device. Then you can capture a bug report and it should contain the logs still from while it was there.
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