Forum Discussion

Level 1.6: Donut

5 months ago

Solved

Configuration missing in ZTP

Hi, I have logged in today to the Google Zero Touch portal and it looks like all configurations, devices and resellers are gone now. This needs to be fixed asap as we are standing close to a mas...

TReinhold
5 months ago
Hi Lizzie, thanks very much. It seems the problem has been resolved meanwhile.
Don't know why I haven't seen this in the first place, but it seems this apparent "search field" is in fact a selection field for the client instance...
When I selected this, the missing information was visible again.
Sorry for putting this here, but I am glad it is working again now.
Thanks for being supportive, this call can be closed from my side.
Best regards, Tobias

TReinhold

Level 1.6: Donut

5 months ago

Hi Lizzie, thanks very much. It seems the problem has been resolved meanwhile.

Don't know why I haven't seen this in the first place, but it seems this apparent "search field" is in fact a selection field for the client instance...

When I selected this, the missing information was visible again.

Sorry for putting this here, but I am glad it is working again now.

Thanks for being supportive, this call can be closed from my side.

Best regards, Tobias

Lizzie
Google Community Manager
5 months ago
Hello TReinhold,

Thanks so much for the update, I'm so pleased to hear your information has resurfaced. I will close the internal ticket I raised for this, but do let me know if anything changes.

Thanks again,
Lizzie