Forum Discussion

Johny's avatar
Johny
Level 2.0: Eclair
11 months ago
Solved

Google System updates not working on Enterprise devices

Application device policy is set Automatic update but did not instal the system update automatically. Seems like that system update is downloading but not processing for the installation. As my app i...
  • Moombas's avatar
    Moombas
    11 months ago

    I fully agree. 

jasonbayton's avatar
jasonbayton
Level 4.0: Ice Cream Sandwich
11 months ago

It *should* interrupt any running process and perform the update. 

 

Could you attempt the same with Windowed instead? If it works, it'll be something disrupting the automatic install process; I'm expecting that with app updates in kiosk but not system normally.

Johny's avatar
Johny
Level 2.0: Eclair
11 months ago

I have tried with Windowed also. Doesn't work. System download the update but not able to install automatically.  

  • jasonbayton's avatar
    jasonbayton
    Level 4.0: Ice Cream Sandwich
    11 months ago

    Just to clarify are you talking about OEM system updates or Google (play) system updates? The latter it is expected and is reasonably new behaviour, the former would need logs to understand what's not working properly

    • Johny's avatar
      Johny
      Level 2.0: Eclair
      11 months ago

      I am looking for Android system update like Android 13 has released for Android 12 devices. I can see from the settings that system update is ready to download and install. [installation process should work as automatic when new release is available]. 

      • jasonbayton's avatar
        jasonbayton
        Level 4.0: Ice Cream Sandwich
        11 months ago

        Ok then yeah debug logs - a bug report - would offer some insight into what's going on.