Migrating account history/settings etc. from Android Enterprise phone set up to personal Android set up
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07-24-2024 01:33 AM
Hi all,
With have a Microsoft Intune managed Android Enterprise set up phone where the user is leaving the company and it has been agreed that they can keep the phone as a personal one. It is already been used as such as they are a senior staff member.
Obviously we need to remove the device as a company managed device but is it possible to move the account history from the company Gmail account to a personal one so that they can keep their contacts, apps settings etc?
I'm doubtful that this is possible but wanted to seek further advice first.
Many thanks,
David
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07-24-2024 01:41 AM
Hey!
Are you referring to the managed Google Play account assigned to managed devices, or did you permit the adding of a normal Google account on the device separately?
If the former, there's no sync on these accounts.. but you could permit adding of personal accounts on the device before a wipe to allow manual migration to it? Contacts and files stored on the device would be possible. Apps & data not.
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07-24-2024 02:04 AM
Hi Jason,
Thanks for the reply. Yes it's a managed Google Play account assigned for all our fully managed Android Enterprise devices. Good to know we can at least migrate contacts and files
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