Forum Discussion

dgreco's avatar
dgreco
Level 1.5: Cupcake
2 years ago

Urgent Assistance Needed for Android Enterprise Application Approval

Hello Android Enterprise Community, We at Narbis are working on an integral project involving specialized neurofeedback smart glasses, where device management is crucial. Our aim is to ensure a ...
dgreco's avatar
dgreco
Level 1.5: Cupcake
2 years ago

Thank you kindly for your reply. I have reviewed the documentation and I believe I understand the necessary steps. I'm just stuck and not able to go further without access to the partner portal. I see that others have also had difficulty getting their applications approved and getting a response from the Android team about the application status.  I'm hopeful for some guidance in the application approval process so we can proceed. 

jeremy's avatar
jeremy
Level 3.0: Honeycomb
2 years ago

We could try to help here with Jason. Let us know where you’re stuck and we’ll try to help. 

  • dgreco's avatar
    dgreco
    Level 1.5: Cupcake
    2 years ago

    Thanks. Sure, here is the message I received after submitting the application:

    We would like to let you know that your application to join the Android Partner Portal has been declined.

     

    On reviewing the information that you have submitted in your application, your organization does not meet the requirements to enter the community.


    Followed by another email:

    Thank you for your interest in joining the Android Enterprise Program. Upon reviewing your application and the use case you provide, we encourage you to apply to the Mobility Consulting Service and Carrier and Device Reseller Program where we can consider passing your application after being reviewed and validated by our team. Please read the information below for your interest:

    • Mobility Consulting Service: 
      • Android wants to partner with service providers who support their customers to take advantage of the latest innovations in mobile. Whether you offer enterprise mobility consultancy, deployment and enrollment services, helpdesks or managed services - the Android Enterprise Partner program is here to accelerate your Android business growth.
     
    • Carrier and Device Reseller Program
      • To be eligible to become an Android Enterprise Device Reseller, partners must offer Android device procurement and plan to launch zero touch enrolment services. This includes mobile network operators that sell Android devices, typically with custom device variants and for all other resellers of Android devices who want to provide services around Android Enterprise

    To reapply, kindly login using your Google Account ID then click "Resume Onboarding".


    I'm not sure the recommended alternative programs will meet our needs in regards to enrolling device for MDM and specifying policies. Regardless, I followed the instructions to "Resume Onboarding" and I get the following message below but nothing about the alternative program application. 

    Thank you for joining the Android Enterprise Partner Community!

    Your company's application is still being processed. You'll receive an email if your company's application is approved.

     

    I'm really not sure how to proceed.