Recent discussions
REALLY NEED HELP
I accidentally locked myself out of my Samsung 24 Ultra cell phone I just bought last September. I have been told, even by Samsung CEO Rep, they can't get me back in my phone so I can use what I paid for. I sent an email to the head CEO of Google and got no response. Great customer service there, Bud. I know the FBI and other law enforcement agencies get in people's phones after they're dead or if it's some criminal's phone. I'm looking for a company I can hire, or an individual I can hire, to get my irreplaceable information off this phone along with all my gallery. I absolutely will not factory reset this phone and lose all my precious data. I would be very grateful for any suggestions. Thank you. A customer service toll free number or phone number for Android would also be nice.
Intune Migrate EMM Bind Account to Workspace for Additional Admins
I have a customer as follows: EMM is Intune EMM Bind account is a standard Gmail account, but uses their corporate email domain. This Gmail account was setup before they became a Google Workspace customer They now also use GWS for ChromeOS management If I try to add a Google Managed Play admin using their corporate email domain, then I get a message telling me that G-Suite accounts can not be used. How do we migrate their existing @corporatedomain.com Bind account to a GWS account so that it can be properly managed?
The customer reported to us a problem with contact SMS which is not displayed on the personal side (only the numbers are displayed but not the names of the contacts)
The customer reported an issue to us: on the personal part of his phones, business contacts are no longer displayed across his entire fleet when users receive SMS from business and personal contacts (only numbers appear, without contact names). By default, Samsung phones use the rich Google Messages application, as well as Textra, which are both impacted. This issue does not occur with Samsung's SMS application. We have tested on our side (Orange), and business contacts and numbers are displayed on the personal part. We have also tested with the customer, but it works randomly. Please take the necessary action.Why is the Google Play organization ID different depending on where you look?
If you didn't see my other post Private app package name already in use I've asked one of our software vendors to make one of their private apps available to my organization. To prepare for that, I went to gather our organization ID and noticed that it's different depending on where I look. From the Managed Google Play Console: https://play.google.com/work/adminsettings From the Managed Google Play iframe in Microsoft Intune: I know it doesn't mean much with the IDs blacked out but just wanted to show you where exactly I was looking. In the first instance, I'm logged into the same Google account I used to connect Intune with Google Play. Any ideas why the organization IDs would be different? I am wondering which ID to give them. Thanks.
Action Required: Your app is not compliant with Google Play Policies
Hello everyone, We recently received a notification from Google Play stating that our private app, which is only deployed within our organization on professional devices with our MDM, is not compliant with their policies. The message we received is as follows: Action Required: Your app is not compliant with Google Play Policies The funny thing is, we have the same app deployed on another Google Developer account, only the package name is different and this one has not been flagged by Google. We are puzzled by this as our app is only shared on professional devices within our organization. We do not distribute it publicly and we never know if we really need to take action when we receive this type of alert. Has anyone else faced a similar issue? Why would Google Play randomly flag and potentially remove our app? Any insights or advice on how to resolve this would be greatly appreciated. Thank you!
Preferred Password / Passkey / Autofill Missing Policy
Since the installation of Android 15, I'm now unable to set a preferred Passkey / Password service on the phone, and it says its being blocked by an IT policy, contact an admin. Being the admin, and reviewing setting multiple times, there is no policy set that comes close to this. Is there a way to allow this to be used in an enterprise, or is there no fix and it's a hidden policy?
Zero Touch - Multiple Resellers
AT&T enrolled us for Zero touch and provided us a Customer ID, is this the Customer ID we need to give every reseller? We gave CDW our google account which it's what AT&T requested and now CDW provided us with another customer ID. We do see both resellers but we have to switch back and forth between resellers and have to add every configuration to each reseller. Is this by default? We are about to add multiple more resellers and would be nice if we can see all devices/resellers into on tap. Thank youNon-work app in the Work profile
I have a work profile and I have company apps installed from intune. I also have 'personal' apps in the Work profile. These were added by me using the Work profile version of the Google Play store. As a result, I have work and non-work apps co-existing in the Work profile. My question is if my Employer can see those non-work apps and the app data which are in the Work profile?
