Quick and easy fix is to switch this to device based (device account) unless you find a legitimate reason to keep it enabled. That won't fix existing devices but should set you up for future enrolments
Hi there! What's the EMM and how do you have account assignment configured at the moment? In device based enrollment a new managed Google Play account will be provisioned per device. For user assigned, it'll be one managed Google Play account shared across multiple devices.
It sounds like you have the latter configured?
Currently we are using MaaS360 and I reached out to IBM but they aren't much help. I got this MDM position dropped in my lap so I am trying to learn as I go with this so I'm sorry if some things are out of my wheelhouse.
This is the current configuration I am seeing in Android Management
Quick and easy fix is to switch this to device based (device account) unless you find a legitimate reason to keep it enabled. That won't fix existing devices but should set you up for future enrolments
Wouldn't this make it where each device would need it's own user id?
Creating multiple users is what we are trying to avoid so that they would all fall under our 2 main corporate users.
You're not able to do that as there are limits you've already hit. Unless you need the identity of these accounts associated with devices (and any potential data synced), MaaS can provision accounts automatically via device accounts you don't need to manage - there's no passwords or anything.
Are you hooked into Google Workspace by chance?
