Error 403 on Zero Touch portal setup

[AudunB]

Hi.

I have tried to set up a zero-touch account, but when I log in at https://enterprise.google.com/android/zero-touch/customers, I get an error message like "Error 403. The account xxx@yyyy.zz is not authorized to see this page. Contact your administrator for access, or use another account."

How can I get help with this issue? I can't see who would be "my administrator"...

[Moombas]

You should have an "owner" account.

Login with that and then add your user to the users page as admin or even as an ownerdepending on what you want.

Also ensure that your account used for login has a google account assigned!

[AudunB]

Hi Moombas.

Thank you for your reply. How to I get an owner account, or alternatively, find an owner? Would the owner perhaps be someone in the same company ( @samedomain.xx)?

(I created a google account for this login, with my e-mail alias, not with gmail account.)

Regards
AudunB

[Moombas]

The owner account was provided to you (or should have been) by the reseller creating the ZTP for you.
And i guess you provided which mail you want to use for that.
If you don't know that anymore you should reach out to your ZT reseller.