Forum Discussion
eSIM setup during device enrolment
Hi All, Is anyone aware of a way to configure an eSIM on a device during enrolment rather than later in settings? We have a large customer that wants to use eSIM's but currently has to conne...
Indeed it's an immature technology. I've been struggling with the same requirement for a few weeks and have gotten to the point of engaging with the OEM to help in tandem with carrier.
It may be something Knox Configure or a similar solution, aimed at preconfiguring devices before EMM, could handle, but because we don't have a "deploy subID" in the QR payload to use, it's tricky.
And to be honest you would need 2 things in my opinion (in order to automate it):
- the provider knowing which eSIM should get which contract, so they need a list of all eSIM's to be used.
- the enrollment system/mechanism needs to get to know which provider to contact and how (which URL,...)
So, it sounds like an easy task but it's more tricky than it seem to be to automate it.
The problem with using any cloud solution to configure it is that it needs an internet connection to deploy the profile first.
Ideally you would be able to setup an eSIM during the Out of Box experience before enrolling into any services, this should be a simple a scanning the QR code.
I have also read that it is possible to Install a pre-assigned plan using the device EID, but this again seem to need some manual intervention after device setup.
If not already possible in Android 15 (I haven't got access to the latest version for testing) it looks like something that Google or a Third party OEM's would need to integrate.
I have reached out to Samsung to see if this is on the roadmap.
As already mentioned in this thread, this is something that the OEM needs to implement by the looks of things. If I take an example for Zebra devices where they have StageNow which is configuration that are scannable. I have not tried it myself with eSIM but they seem to have a partial solution for it https://supportcommunity.zebra.com/s/article/000021043?language=en_US
I know you are looking for something in regards to Samsung but maybe this can help you in the discussion with them.Thanks Timmy, that is really useful. I am speaking to Samsung about doing something similar with KME Direct but also think Google should integrate it into the OoBE
