Forum Discussion

Level 2.0: Eclair

2 years ago

The Security patch level data missing - MS Intune

Hi everyone, We are using MS Intune to manage our Android devices. The Security patch level data on our Android BYOD enrolled devices seems to be blank on all devices as they do a new sync via Co...

Moombas

Level 4.1: Jelly Bean

2 years ago

Hi Jarmo,

i would think the same that this very looks like an issue to Microsofts CP app or Intune.
I'm pretty sure you find the security patch level in the settings of the device shown up correctly, please check.

If this is the case i recommend to reach out to Microsoft asap as this is very critical for you as you mentioned.

From my side i don't see such an issue in our MDM used on any Android version, which again brings me to the point that this seem to be an issue to an update of Microsoft CP or Intune.

jarmo_akkanen

Level 2.0: Eclair

2 years ago

Hey,
Thanks for your reply!
Yep, from the device settings patch level is shown normally so we think it's an issue with MS CompanyPortal app or Intune. Most probably MS CP app since this is only happening BYOD enrolled devices with MS CP app and not "fully managed" COPE enrolled devices with MS Intune app.

We have a case open with Microsoft, I'll keep you posted once we get this sorted out... hopefully soon.

thanks

Jarmo