Android Enterprise Customer Community

Prathik · 09-30-2024

Hi,Few of our work profile customers are facing issue accessing work profile notifications on their smart watches. This used to work before and it stopped working few weeks back. We have not done any changes to the Android Management API policies and...

Prathik · 04-18-2024

Hi, I'm trying to get some explanation on why the system updates is behaving differently on Pixel and Samsung devices. The System update Type is set to "AUTOMATIC" in the Android Management Policy.On Google Pixel : the screen says "System software u...

Prathik · 11-28-2023

Hi,I'm implementing the START_LOST_MODE for my organization. The command works and I see the notification on the device saying that its a lost device. If the user doesn't do anything on the device, we can send the STOP_LOST_MODE and START_LOST_MODE a...

Prathik · 11-17-2023

Hi,We have a requirement to force few users to reset passcode. I have tried with https://developers.google.com/android/management/reference/rest/v1/enterprises.devices/issueCommand#CommandType and it works fine when we mention the new passcode. I am ...

Error during work profile provisioning · 11-07-2023

Few of our users are facing `Try setup again later. Some technical issues are preventing setup right now.` error during work profile provisioning. Below are the device logs11-06 19:49:04.078 19772 25409 I clouddpc_CloudDpsClient: Registering device i...

Prathik · 10-02-2024

We were able to enable it by using the personalAppsThatCanReadWorkNotifications setting. We had to add the applications supporting the smart watches into this field. And it works. Thanks for the support.

Prathik · 05-29-2024

Thank you for the responses. Also we have noticed that on pixel devices with new work profile on Android 14 devices the screenshots get stored in work profile but screen recordings get stored in personal profile.

Prathik · 05-28-2024

Hi, according to this articles the screen shots of work profile is supposed to get saved in the work profile in Android 14. But this doesnt seem to be working on my Samsung S23. The screen shots are still getting stored in the personal profile. Is th...

Prathik · 11-29-2023

And sometimes I see the below response in the notification endpoint { "done":true, "error": { "code":2 }, "metadata": { "@type":"type.googleapis.com/google.android.devicemanagement.v1.Command", "type":"START_LO...

Prathik · 11-28-2023

Hey Jason, I'm running into some issues when trying this out. I'm able to reset password with or without input initially. But once the password restriction is setup in the policy. The reset command fails with any password that is not compliant with t...

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Smart watch notifications for work profile are being blocked by Android Management Policy

System updates behaving differently on Pixel and Samsung devices.

Seeing inconsistency in START_LOST_MODE in android management api

Is there a way to force users to reset passcode without admin needing to give a temporary password.

Error during work profile provisioning

Re: Smart watch notifications for work profile are being blocked by Android Management Policy

Re: Elevate the employee experience with Android 14

Re: Elevate the employee experience with Android 14

Re: Seeing inconsistency in START_LOST_MODE in android management api

Re: Is there a way to force users to reset passcode without admin needing to give a temporary password.