User Activity

Smart watch notifications for work profile are being blocked by Android Management Policy

09-30-2024
Hi,Few of our work profile customers are facing issue accessing work profile notifications on their smart watches. This used to work before and it stopped working few weeks back. We have not done any changes to the Android Management API policies and...

System updates behaving differently on Pixel and Samsung devices.

04-18-2024
Hi, I'm trying to get some explanation on why the system updates is behaving differently on Pixel and Samsung devices. The System update Type is set to "AUTOMATIC"  in the Android Management Policy.On Google Pixel : the screen says "System software u...

Seeing inconsistency in START_LOST_MODE in android management api

11-28-2023
Hi,I'm implementing the START_LOST_MODE for my organization. The command works and I see the notification on the device saying that its a lost device. If the user doesn't do anything on the device, we can send the STOP_LOST_MODE and START_LOST_MODE a...

Is there a way to force users to reset passcode without admin needing to give a temporary password.

11-17-2023
Hi,We have a requirement to force few users to reset passcode. I have tried with https://developers.google.com/android/management/reference/rest/v1/enterprises.devices/issueCommand#CommandType and it works fine when we mention the new passcode. I am ...

Error during work profile provisioning

11-07-2023
Few of our users are facing `Try setup again later. Some technical issues are preventing setup right now.` error during work profile provisioning. Below are the device logs11-06 19:49:04.078 19772 25409 I clouddpc_CloudDpsClient: Registering device i...
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