Devices added via IMEI, and deleting them using s/n

[TomaszP]

Hello,
We have previously added several dozen of the customer's devices to the ZTP using their IMEI numbers.

Is it possible to remove these devices from the system using their serial numbers? Or do i need to use IMEI numbers?

[Moombas]

Afaik you should be able to upload the devices with both SNR and IMEI but never tested that.

And i also recommend to use IMEI numbers for such things as those are more secure to be unique.

[jasonbayton]

Both IMEIs and SN indeed! 

[Moombas]

I meant for the same device but I'm pretty sure you as well and this should work 😉

[TomaszP]

okay, thanks everyone- i will keep that in mind 😛

[jasonbayton · Accepted solution]

Hi there

ZT only holds the information used to upload them, so if you'd only previously provided IMEI, you should use this to remove them.