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10-29-2024 12:27 AM
Hello,
We have previously added several dozen of the customer's devices to the ZTP using their IMEI numbers.
Is it possible to remove these devices from the system using their serial numbers? Or do i need to use IMEI numbers?
Solved! Go to Solution.
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10-29-2024 01:32 AM
Hi there
ZT only holds the information used to upload them, so if you'd only previously provided IMEI, you should use this to remove them.
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10-29-2024 01:32 AM
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10-29-2024 02:49 AM - edited 10-29-2024 02:49 AM
Afaik you should be able to upload the devices with both SNR and IMEI but never tested that.
And i also recommend to use IMEI numbers for such things as those are more secure to be unique.
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10-29-2024 02:50 AM
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10-29-2024 02:54 AM
I meant for the same device but I'm pretty sure you as well and this should work 😉
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10-29-2024 07:55 AM
okay, thanks everyone- i will keep that in mind 😛
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