Devices added via IMEI, and deleting them using s/n

TomaszP
Level 1.5: Cupcake

Hello,
We have previously added several dozen of the customer's devices to the ZTP using their IMEI numbers.

Is it possible to remove these devices from the system using their serial numbers? Or do i need to use IMEI numbers?

1 ACCEPTED SOLUTION

jasonbayton
Level 4.0: Ice Cream Sandwich

Hi there

 

ZT only holds the information used to upload them, so if you'd only previously provided IMEI, you should use this to remove them. 

View solution in original post

5 REPLIES 5

jasonbayton
Level 4.0: Ice Cream Sandwich

Hi there

 

ZT only holds the information used to upload them, so if you'd only previously provided IMEI, you should use this to remove them. 

Moombas
Level 4.0: Ice Cream Sandwich

Afaik you should be able to upload the devices with both SNR and IMEI but never tested that.

And i also recommend to use IMEI numbers for such things as those are more secure to be unique.

jasonbayton
Level 4.0: Ice Cream Sandwich

Both IMEIs and SN indeed! 

Moombas
Level 4.0: Ice Cream Sandwich

I meant for the same device but I'm pretty sure you as well and this should work 😉

TomaszP
Level 1.5: Cupcake

okay, thanks everyone- i will keep that in mind 😛