Problems with login

YMusaoglu
Level 1.5: Cupcake

Hello,

 

we have multiple google Accounts. Our Main-Account for Zero Touch churned to  Alternative Account after renewing the Zero Touch Portal. When we now login to the Zero-Touch Portal we can't see andy devices. How can we fix the alternativ Account to a Main Account again! 

 

Thx

Yusuf

2 REPLIES 2

Moombas
Level 4.0: Ice Cream Sandwich

I assume with main account you mean "owner". You can only assign an account being an owner with another owner account.

DineshkumarB
Level 1.5: Cupcake

HI @YMusaoglu 

 

If you have lost your owner/admin access to the account[Email]. Please write a mail to the ae community and register as a case to get it solved by providing the required details. 

 

Dineshkumar Balan