Forum Discussion

LFagni's avatar
LFagni
Level 2.0: Eclair
8 months ago

Intune - Compliance policy not assigned

Hello people, I'm writing here 'cause I'm facing a strange issue, if I enroll an Android Enterprise device it no longer receive the assigned compliance policy, and the default one is in error stat...
Lizzie's avatar
Lizzie
Google Community Manager
8 months ago

Great to hear an update KellyGM. 

 

I've had a quick word with an engineer on our side, without knowing all the details here, he believes this would be a Intune component. Based on this, it is good you've opened a ticket directly with Intune, as they will be better equipped to dig into this a bit more. 

 

Having said this, I'm going to continue to follow the progress here and will help as much as I can. It would be great if you can keep me and others here posted on your ticket. 

 

Thanks again for the extra details, I hope this gets sorted soon.

 

Lizzie

KellyGM's avatar
KellyGM
Level 1.6: Donut
8 months ago

Just wanted to update to say our phones with existing issues all started getting policies and apps late last night/early this morning (UK time)! Haven't figured out the trigger, we only know it wasn't an internal configuration change. Will monitor over the next few days. 🙂

  • Lizzie's avatar
    Lizzie
    Google Community Manager
    8 months ago

    Thanks for the update KellyGM, this is a funny one isn't it - I'm glad to hear your devices are getting policies now.

     

    As LFagni's also resolved themselves after a couple of weeks I wonder if there is a delay for some reason. ðŸ¤”

     

    AE-DK any update on your end?