Forum Posts

Issue with Video Quality on Enterprise Devices

Hi everyone, I've been facing an issue with the video quality on our enterprise Android devices. Many of our team members need to create high-quality video content for presentations and marketing purposes. However, the built-in video recording and ed...

Problems with login

Hello, we have multiple google Accounts. Our Main-Account for Zero Touch churned to  Alternative Account after renewing the Zero Touch Portal. When we now login to the Zero-Touch Portal we can't see andy devices. How can we fix the alternativ Account...

YMusaoglu by Level 1.5: Cupcake
  • 811 Views
  • 2 replies
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Resolved! Intune work profile battery drain

We have previously done more MAM and are moving to allow users on Android to setup the work profile.  In testing on Pixel 8 running Android 14 QPR we are seeing significant battery drain from the company portal app.  Like so bad that it’s making the ...

Ghctim by Level 1.6: Donut
  • 6599 Views
  • 5 replies
  • 2 kudos

Wrong customer ID mapped to the zero touch account

We have encountered an issue with our Google Zero Touch Portal where an old customer ID has been incorrectly mapped. This has caused some discrepancies that we need to address promptly.The customer ID in question is no longer in use, and it is critic...

HiltiAG by Level 1.6: Donut
  • 574 Views
  • 1 replies
  • 1 kudos